At Razed we believe that your personal data belongs to you. This Privacy Policy explains — in plain, readable English — exactly what information we collect when you use the Razed platform, why we collect it, how we protect it and what rights you hold over it. There are no hidden practices here.
Before the full policy, here is a plain summary of what the Razed approach to your privacy actually means in practice for Pakistani members.
Razed only collects the personal information it genuinely needs to operate your account, process transactions and meet legal obligations. We do not collect data speculatively or build profiles beyond what is required for platform operation.
All data exchanged between your device and Razed travels over 256-bit SSL encrypted connections. Account credentials, payment details and personal information are stored in encrypted form on secure, access-controlled servers.
Where Razed relies on your consent to process data — such as for optional marketing messages — you can withdraw that consent at any time through your account settings or by emailing support. Withdrawing consent for marketing does not affect your ability to use the platform.
Razed has never and will never sell your personal data to advertisers, data brokers or any third party for commercial purposes. The only parties who receive your data are those directly required for platform operation — payment processors, identity verification providers and fraud prevention services.
You have the right to request a copy of all personal data Razed holds about you. Submit a request to support@razed.run and we will send you a complete, machine-readable data export within 72 hours. No charge applies to a first-time data access request.
You can request deletion of your personal data when there is no legal requirement for Razed to retain it — for example, after your account is closed and the minimum statutory retention period has passed. Razed will confirm deletion or explain the specific legal reason retention is necessary.
Razed operates the online betting and live casino platform at razed.run. Throughout this document, "Razed", "we", "us" and "our" refer to the Razed platform and its operating entity. "You" and "your" refer to any individual who accesses, registers on or interacts with the Razed platform.
The contact point for all privacy-related queries is our support team. You can reach us at support@razed.run with the subject line "Privacy Query" and we will respond within 48 hours on business days. For data access requests specifically, use the subject line "Data Access Request" and we will fulfil the request within 72 hours.
Razed is the data controller for all personal data it collects directly from you. For data processed by third-party providers — such as Easypaisa, JazzCash or identity verification services — those providers are data controllers in their own right and their own privacy policies govern how they handle the information you provide directly to them.
Razed collects personal data in three ways: information you provide directly when registering or using the platform, information generated automatically by your use of the platform, and information received from third parties such as payment processors and identity verification services.
Information You Provide Directly:
Information Generated by Platform Use:
Information Received from Third Parties:
Every piece of data Razed collects serves a specific purpose. Below is a complete account of how your information is used across the Razed platform.
Razed does not use automated decision-making that produces legal or similarly significant effects without human review. Where automated systems flag an account for potential fraud or problem gambling, a qualified team member reviews the case before any action is taken against your account.
Razed processes your personal data on one of four legal grounds, depending on the type of data and the purpose of processing:
Razed shares your personal data only with parties who require it to provide specific services to the Razed platform. We do not sell your data to advertisers, brokers or any commercial third party. The categories of recipients who may receive your data are:
All third parties who receive Razed member data are bound by data processing agreements that require them to handle the data securely, use it only for the stated purpose and not retain it beyond what is necessary.
Razed uses cookies and similar tracking technologies on the razed.run website. A cookie is a small text file stored on your device when you visit a website. The cookies used by Razed fall into three categories:
On your first visit to razed.run you will be presented with a cookie consent notice. You may accept all cookies, accept only strictly necessary cookies, or customise your preferences. You can change your cookie settings at any time by clearing your browser's cookies and making a new selection on your next visit.
Razed retains personal data for as long as is necessary for the purpose for which it was collected, subject to any legal minimum retention periods. The general retention schedule applied by Razed is:
When the applicable retention period has passed, personal data is securely deleted or irreversibly anonymised. Razed conducts periodic data audits to ensure retention schedules are being followed across all systems.
As a Razed member and a user of an online platform, you hold meaningful rights over your personal data. Razed takes these rights seriously and has processes in place to fulfil them without unnecessary delay. All requests should be sent to support@razed.run.
Razed implements a layered approach to data security designed to protect your personal information both in transit and at rest. The key security measures in place are:
While Razed takes all reasonable steps to protect your data, no internet-based service can guarantee absolute security. You also have a role to play in protecting your account — use a strong, unique password, enable two-factor authentication and never share your login credentials with anyone.
Razed will only send you direct marketing communications — promotional emails, SMS messages about bonuses or offers — if you have given your explicit consent to receive them. Consent is collected during the registration process and can be updated at any time through your account settings or by clicking the "unsubscribe" link in any marketing email.
Withdrawing your consent to marketing communications does not affect your ability to use the Razed platform, claim promotions you navigate to directly, or receive transactional communications such as deposit confirmations, withdrawal notifications and security alerts. Transactional communications are sent as part of the service and are not affected by your marketing preferences.
Razed will never send marketing communications to members who are on a self-exclusion period or who have activated a cooling-off period through the responsible gaming tools.
Razed is strictly an 18+ platform. We do not knowingly collect personal data from individuals under the age of 18. If age verification reveals that a member is under 18, the account is immediately closed, all transactions are reversed where legally possible, and no data about the individual is retained beyond the minimum required for the reversal process and for reporting to appropriate authorities where required.
If you believe a minor has registered an account on Razed, please contact us immediately at support@razed.run. We will investigate and act on credible reports within 24 hours.
Razed reviews this Privacy Policy regularly and updates it when there are meaningful changes to how we process data — for example when new services are added, when legal requirements change, or when our technology providers change. The date at the top of this policy reflects when it was last updated.
When material changes are made to this policy, registered Razed members will be notified by email to their registered address and via an in-platform notification. The updated policy will take effect 14 days after notification unless the change is required by law, in which case it takes effect immediately.
We encourage you to review this policy periodically even if you have not received a specific notification, as it is the most current statement of how Razed handles your data. Previous versions of this policy are available on request from support@razed.run.
For any questions about this Privacy Policy that are not addressed above, please contact us at support@razed.run. We respond to privacy queries in plain language, in English or Urdu, within 48 hours on business days.
These are the specific rights you hold as a Razed member and how to exercise each one — no legal expertise required.
The questions Pakistani Razed members most often ask about data privacy, answered straight.
Now you know exactly how Razed handles your data. Register your account in under two minutes, deposit in PKR via Easypaisa or JazzCash, and start betting on cricket, PSL and live casino — with the confidence that your personal information is protected by the security measures set out in this policy. New members only, 18+.
Razed collects betting and gaming data partly to support responsible gaming monitoring. If your betting pattern changes in ways that suggest potential harm — unusual deposit frequency, extended session lengths, chasing losses — our responsible gaming system will flag this for human review. This is not surveillance; it is protection. The same data that lets Razed operate your account also lets us help you if something goes wrong. Use our deposit limits, session alerts and self-exclusion tools. Visit the Responsible Gaming page for full details. Razed is 18+ strictly.
This Privacy Policy should be read alongside the Terms and Conditions. Together they form the complete agreement governing your use of Razed.